Marsh Center Webinar

Speaking Your Relevance in Your Institution’s Language.

(A Discussion of Chaplaincy & Return On Investment)


The Marsh Center for Chaplain Studies presents “Speaking Your Relevance in Your Institution’s Language.” With budget reductions, institutions too often view their institutional chaplains as expendable. As such, chaplains must speak of their relevance in the institution’s language. This webinar’s discussion will explore how chaplains can convey their relevancy or return on investment (ROI) to their institution.

March 10 , 2022
2:00pm-4:00pm (CST)

Marsh Center Webinar

Guest Speakers

Ray Bailey

Ray Bailey, Chaplain, Brigadier General, USA (ret.)

Ray Bailey served as the Deputy Chief of Chaplains and later assumed the position in July 2016 as Assistant General Secretary for the General Board of Higher Education, The United Methodist Church in Nashville, TN. He is the son of a United Methodist minister in the Nebraska Conference and has grown up living and attending school over a large part of the United States. He graduated from Texas Wesleyan University in Ft. Worth, Texas, in June 1975 with a Bachelor of Arts Degree in Business and Religion. Ray attended Texas Christian University, Brite Divinity School, graduating in June 1978 with a Masters of Divinity Degree. He graduated from the Army War College in 2007 with a Master’s Degree in Strategic Studies. Chaplain Bailey was commissioned a Second Lieutenant in the Army Reserves Chaplain Corps in 1977, was ordained as a United Methodist Church Elder in June 1981, and served churches in Ft. Worth, Corsicana, and Mineral Wells, Texas. He entered active duty in June 1982 and achieved the rank of Brigadier General, and served as the Deputy Chief of Chaplains, U.S. Army, Washington, DC. He retired from the military on 31 July 2015.

Jason Brown

Jason Brown, Chief Marketing Officer

Jason Brown is the Chief Marketing Officer, Marketplace Chaplains. Since 2002, he has led Marketplace Chaplains in double-digit growth in North America and abroad. Jason came with 20 years of sales and marketing experience that included Procter & Gamble, National Sales Manager for Wrangler Outerwear, Computer Resale Technologies, and now leads our International Team of Company Expansion Directors and is responsible for marketing communications, branding, and future strategic initiatives. He serves on several boards, including The Marsh Center for Chaplain Studies. Jason received OnCon’s 2020 Top 100 Marketer Award and OnCon’s 2021 Top 50 Marketer Award. Jason was also a professional athlete and won the 1991 World Champion Saddle Bronc Rider title while serving as the rodeo’s National Spokesman Coordinator. Jason graduated from Texas Tech University with a degree in Marketing from the Rawls School of Business. In addition to having owned and operated a successful commercial real estate business, Jason has served his community as a County Election Judge.

Ronald Oliver

Ronald Oliver, PhD, MBA, BCC

Ronald Oliver is an ordained minister serving as the System Vice President, Mission & Outreach for Norton Healthcare, a six-hospital system with 18,000 employees. His responsibilities include pastoral care, faith and health ministries, ethics, aspects of IRS 990H reporting, and selective initiatives for employee assistance. Ron has several peer-reviewed publications and frequently lectures on bereavement, theodicy, and self-care issues. He was on the Association of Professional Chaplains Board of Directors (President 2018-2019). He currently serves on several local and national boards and advisory committees. He is an adjunct professor at Bellarmine University, where he teaches &dldquo;Moral Issues in Healthcare: A Christian Perspective.&drquo; His dissertation, Effects of an Acute Traumatic Crisis on Faith, focused on the experience of parents whose child died from trauma and on assessing faith stage changes and grief dynamics. His research became the basis for Norton Children’s Hospital’s ongoing Pediatric Bereavement Intervention Program.

Patti P. Phillips

Patti P. Phillips, PhD

Patti P. Phillips is the CEO of ROI Institute, Inc., the leading source of ROI competency building, implementation support, networking, and research. Patti helps organizations implement the ROI Methodology® in more than seventy countries. Since 1997, Patti has led the adoption of the ROI Methodology, measurement, and evaluation to drive organizational change in private, public, nonprofit, and nongovernmental organizations. Patti serves as a member of the Board of Trustees of the United Nations Institute for Training and Research and is chair of the Institute for Corporate Productivity People Analytics Board; Principal Research Fellow for The Conference Board; and board member of the International Federation for Training and Development Organizations. In 2019, she and her husband Jack received the Distinguished Contributor Award from the Center for Talent Reporting for their contribution to the measurement and management of human capital. In November 2019, Patti and Jack were named two of the top fifty coaches globally by the Thinkers 50 organization and finalists for the Marshall Goldsmith Distinguished Achievement Award for Coaching.

Douglas Stewart

Douglas Stewart, MDiv, BCC, MSME

Douglas Stewart is the Chief Chaplain of Memorial Regional Health System (MRHS) in Belleville, Illinois. MRHS is a part of BJC Health of St. Louis, Missouri. Rev. Stewart has served as Chief Chaplain since 2016. He also has responsibilities for Community Benefit and Ethics. Prior to his current position, Rev. Stewart was Director of Innovation and Lean at St. Elizabeth’s Hospital, where he developed the lean initiatives, quality improvement and Spiritual Care Services for the hospital and Southern Illinois Region of HSHS. Rev. Stewart has served 12 years as an adjunct faculty in Philosophy at Southwestern Illinois College teaching Philosophy, Ethics and developed a bioethics program. He has a Master’s in Divinity, a Master’s in Mechanical Engineering with a specialty in fracture mechanics from Southern Methodist University, and Bachelor of Science in Mechanical Engineering from Missouri University of Science and Technology. Rev. Stewart is an ordained Elder in the Illinois Great Rivers Annual Conference of the United Methodist Church and is endorsed by the United Methodist Higher Education as a chaplain. He has been married for 30 years and has two children.